Position: General Manager

Supporting: Project & Program & Client Locations in multi-trade construction and/or facilities management

Location: Greater Toronto Area

Summary:
To plan, in conjunction with the management team and input from the advisory board; to oversee the execution of the strategic business plan. Overall responsibility for planning, marketing, sales, estimating, execution and conduct of the organization’s performance, and business development plan.

Primary Responsibilities:

Business Code: Encourage and drive to match or exceed industry standards.
Operation & Control: Implement and review annual quality and business plans monthly. Ensure controls for tendering, purchasing, subcontracting, and accounting. Focus on man hours, labor productivity, and cash flow. Achieve client contractual KPIs.
Business Representation: Always maintain corporate image through professional presentation and representation of the business.
Reporting: Daily tender information, cash flow analysis, and job plans. Monthly billing forecasts and operational progress. Quarterly business reviews and management reports. Annual strategic planning and performance reviews.
Safety: Achieve zero lost time injuries and TRIR targets. Minimize risk through continuous assessment.
Financial Performance: Meet or exceed budget. Achieve sales growth and business development targets.
Quality & Client Satisfaction: Work with Site Managers to identify cost savings and develop contingency plans. Ensure resources support standard business practices.
Human Resources: Establish an annual HR plan focusing on succession planning, performance, and legislative compliance. Foster enthusiasm and morale. Provide leadership and recognize employee contributions.
Marketing Effectiveness: Ensure compliance with health and safety regulations, client and all jurisdictional requirements.
Objectives: Define and review divisional objectives quarterly.
Confidentiality: Maintain confidentiality of company information, including but not limited to : financial, employee, payroll, marketing, supplier information, or otherwise.

Requirements:

Education: University Degree or equivalent professional qualification.
Experience: 10+ years of leadership in a related industry.
Special Qualifications: Participate in upgrading courses to stay current with policy, technology, and growth.
Decision Making: Make decisions within legislative, company policy, and senior management direction frameworks. Handle complex situations with no established guidelines.
Health & Safety: Comply with Occupational Health and Safety laws and procedures. Attend required training and PPE on site.
Physical Requirements: 75% sitting with occasional lifting, climbing, walking, bending, stooping, standing, and kneeling.
Work Environment: Mainly office with site visits.

Behavioral Competencies:

Communication: Consistent and clear information sharing. Active listening.
Decision Making: Well-informed decisions supporting the organization.
Leadership: Professionalism under changing conditions. Support and direction for a wide range of individuals.
Negotiation: Open discussions to handle conflicts. Objective and neutral.
Networking: Build networks for information and support.
Planning & Organization: Accurate estimation of task durations and difficulty. Prioritize critical tasks.
Problem Solving: Research and develop multiple solutions.
Resource Management: Control and limit resource use, including time restrictions.
Results Orientation: Focus on desired outcomes. Ownership of duties.
Strategic Thinking: Develop long-term strategies.
Teamwork: Collaborate effectively with other business leaders and business units

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process