ABOUT THIS CAREER OPPORTUNITY
Black & McDonald’s Alberta Region team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
The Sales Representive reports directly to the Edmonton Service Division Manager and is responsible for securing HVAC service, maintenance, and contract agreements. In this role, you will use your technical, organizational, and service knowledge to assist new customers in developing the best possible solution while also contributing to the revenue growth of the region. You will play an active role in the marketing, planning, and technical development of products and services.
Duties & Responsibilities will include but not limited to:
- Creates long-term customer relationships with new customers to successfully understand their needs and specific requirements
- Develops new business within the key product offerings (eg: Maintenance Contracts, HVAC, Plumbing, Electrical, Sheet Metal, DDC, Controls, Retrofit Small Jobs, Projects & FMOs)
- Utilizes B&M’s proven sales methods to identify and soliciting potential clients within the service department, and/or other divisional departments (as required)
- Generates and creates a backlog of proposals that will provide sufficient work for the team; obtains sales quotas with acceptable margins
- Assesses customer’s needs and resources; recommends appropriate/tailored solutions that include HVAC related services
- Develops reports and proposals; prepares sales contracts and conducts sales presentations
- Ensures smooth transition from sales to operations team by following B&M’s processes
- Consults with customers periodically to resolve problems and provide ongoing support
- Assists with troubleshooting technical problems related to services and/or equipment
- Pursues professional development and attends all B&M required training
- Participates in department planning meetings as necessary and attends company sponsored events, as required
COMPETENCY REQUIREMENTS
- Change Orientation (open to change and the ability to identify where it is needed and how to make it happen)
- Communicates Effectively (verbally and in writing)
- Continuous Learning (ongoing effort to learn and contribute to the learnings of others)
- Customer Focus (understands the needs and perspectives of both internal and external customers)
- Holds Self and Others Accountable (takes personal responsibility to meet commitments)
- Problem Solving and Innovation (ability to approach problems logically and seek innovative solutions)
- Teamwork and Collaboration (works cooperatively and collaboratively with others)
- Values and Respects Others (encourages and supports diversity)
EDUCATION and WORK EXPERIENCE REQUIREMENTS
- A university degree or college diploma in business commerce or related sales/marketing discipline
- Minimum 5 years’ experience in sales, and/or in a technical occupation related to HVAC services and equipment
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
- Excellent organizational and time-management skills
- Communicates effectively and is innovative in the solving of customer issues or concerns
- Professional in all dealings with trades, office staff and customers
- Willing and able to travel to client sites, as required
- Computer literacy in Outlook, Word, Excel, PowerPoint, SalesForce
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.