BUILD YOUR CAREER AT BLACK & MCDONALD
With a solid foundation, anything is possible. Building something from nothing is in your blood, and it’s in ours too. It’s why we choose to do meaningful work that transforms the world we live in. Like you, we can’t wait to get our hands on exciting, diverse projects that make a difference in our communities. We’re constantly growing (it’s kind of our thing) and we depend on every member of our talented teams to get us even further. You can depend on steady, long-term access to high-quality projects across Canada, the U.S. and beyond. At Black & McDonald, we strive to provide our people with endless opportunities to learn, grow and leave their mark on an exciting industry.
ABOUT THIS CAREER OPPORTUNITY
Black & McDonald’s team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
Reporting to the Senior Operations Manager, the Regional Facilities Manager is accountable for the coordination and supervision of the staff and subcontractors operating within our Southwest Ontario DCC Contract. The ideal candidate will be located in the London ON area, with the ability to travel throughout Southwest Ontario. Further responsibilities of this role will include, but are not limited to the following duties:
- Provide leadership and assist with strategic objectives related to facility operations.
- Work Order Management; Supervise, plan and coordinate work assignments for Building Operators, Maintenance Mechanics, and all other maintenance staff / trades.
- Collaboration with customer stakeholders, supervisors and EHS to devise work plans, including issuance of building communication, and completing risk assessments.
- Collaborate with tenants to complete work requests and maintenance with minimal disruption and adherence to customer protocols.
- Effectively monitor, prioritize and dispatch work orders to maximize productivity and ensure quality by verifying and auditing closed work orders to assess completeness and correctness.
- Ensure all training and certification requirements for staff are met through comprehensive tracking and scheduling.
- Perform daily site walk-throughs and conduct a minimum of one weekly inspection of active worksites.
- Formulate action plans for facility operational and emerging issues, as needed.
- Recommends/Implements solutions to facility operational issues.
- Hire and supervise the activities of subcontractors and subordinate staff.
- Participate and provide updates to customer designates during weekly / bi-weekly / monthly meetings or as needed.
- Provide assistance for internal or client-based audits or inspections as needed.
- Ensure that required environmental, health and safety, security and quality assurance programs are implemented as per internal / client specific policies and local codes and regulations.
- Provide oversight and technical guidance to direct reports, as needed.
- Participate in major vendor monthly performance meetings and hold vendors accountable for contractual deliverables.
- Support preparation of Quarterly Business Reviews, alongside Operations / Facility Manager.
- Internal / External stakeholder management.
- Emergency response planning and auditing.
- Mentor and train reporting staff.
- Performance development and career planning for team.
- Quality assurance checks to ensure vendor contract obligations are being satisfied.
- Perform other duties as required.
COMPETENCY REQUIREMENTS
- Familiarity with specific software packages and management tools (JDE / DSI / CMMS Dashboards, etc)
- Advanced analytical and time management skills
- Understanding of Facility Management processes and standards, either through work experience or qualifications
- Outstanding knowledge of building products, construction details and relevant rules, regulations and quality standards
- Good interpersonal skills with the ability to communicate effectively, both verbally and written at organizational all levels.
- Proven customer service skills.
- Ability to work days, evenings and weekends including holidays, as required to support operational requirements.
- Required to provide a Clear Police Reference Check
EDUCATION REQUIREMENTS
- A university degree or equivalent post-secondary degree in a field of study that maintains relatable knowledge that is transferable to the job requirements outlined for this position
- Experience in the facilities industry may substitute for post-secondary education requirements
WORK EXPERIENCE REQUIREMENTS
- Minimum of 5 years of experience in a facilities management position
- A trade license may be an asset
- FMP may be an asset
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
- Able to travel within Southwest Ontario
- Security clearance requirements: must be able to get reliability or secret clearance
Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our client mandates, the successful candidate may be required to validate full vaccination prior to hire. Further compliance to recommendations outlined by Provincial / Municipal Public Health Organizations, or client specific mandates, which may be subject to change, may also be a requirement of employment.
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.