Black & McDonald’s Alberta Region team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

The Sales Representative reports directly to the Service Division Manager and is responsible for securing HVAC service, maintenance and contract agreements for the Calgary Service Division. You will use your technical, organizational, and service knowledge to assist new customers in developing the best possible solution for their service requirements, while also contributing to the revenue growth of the region. You will play an active role in the marketing, planning, and technical development of products and services.

Duties & Responsibilities:

  • Create new long term customer relationships; develops impressionable relationships with new customers to successfully understand their needs and specific requirements
  • Develops new business within the key product offerings (eg. Maintenance Contracts, HVAC, Plumbing, Electrical, Sheet Metal, DDC, Controls, Retrofit Small Jobs, Projects & FMOs)
  • Utilizes the company’s proven sales methods to identify and solicit potential clients within the service department, and/or other divisional departments (as required)
  • Generates and creates a backlog of proposals that will provide sufficient work for the team; obtains sales quotas with acceptable margins
  • Assesses customer’s needs and resources; recommends appropriate/tailored solutions that include HVAC related services
  • Develops reports and proposals; prepares sales contracts and conducts sales presentations
  • Ensures smooth transition from sales to operations team by following company processes
  • Consults with customers periodically to resolve problems and provide ongoing support
  • Assists with troubleshooting technical problems related to services and/or equipment
  • Pursues professional development and attends all company required training
  • Participates in department planning meetings as necessary and attends company sponsored events, as required


  • Change Orientation
  • Communicates Effectively
  • Continuous Learning
  • Customer Focus
  • Holds Self and Others Accountable
  • Problem Solving and Innovation
  • Teamwork and Collaboration
  • Values and Respects Others


  • A university degree or college diploma in business commerce or related sales/marketing discipline


  • Minimum 5 years’ experience in sales, and/or in a technical occupation related to HVAC services and equipment


  • Excellent organizational and time-management skills
  • Communicates effectively and is innovative in the solving of customer issues or concerns
  • Willing and able to travel to client sites, as required
  • Computer literacy (Outlook, Word, Excel, PowerPoint, SalesForce)

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.