This position reports directly to the Department Manager and will be working within the Newfoundland Service group located at 26A Dundee Avenue, Mount Pearl, NL. The position involves working on a full-range of mechanical service projects opportunities including: Heating, Ventilation and Air Conditioning, Refrigeration, Building Automation Controls, Gas/Propane and Oil work in the commercial, retail, manufacturing and institutional markets.

As the ideal candidate you:

  • Are focused on a long term career.
  • Are prepared to invest, with the proper training, the time necessary to take your career to the next level.
  • Enjoy connecting with people on the phone, videoconferencing or face-to-face.
  • Love to win all the time and find motivation in temporary setbacks.
  • Have the ability to work in a self-directed way within a team environment.
  • Strong ability to take initiative and confidently direct customer interactions.
  • Understand the importance of demonstrating value, having fun and being invited back.

For the ideal candidate, we offer:

  • Immediate / ongoing training.
  • Insightful mentorship / technical support.
  • Career growth opportunities.
  • Company benefits.

Duties and responsibilities include but are not limited to the following:

  • Project sales and negotiation with clients following specific sales approach.
  • Prepare estimates for our various service offerings and develop custom solutions adapted to our customers’ needs.
  • Prepare and present personalized written proposals, with energy analysis and cost justifications for existing and new clients.
  • Build and maintain relationships with existing and new clients.
  • Liaise, consult and communicate with our business partners: suppliers, sub-contractors, utilities and inspectors.
  • Support our service group and maintain strong communications with the technicians in the field.
  • Manage customer accounts and visit potential and existing accounts to maintain and generate business.
  • Arrange for the purchasing of materials as well as assist in the scheduling, planning and implementation of secured projects.
  • Travel to various sites or clients to undertake the above.
  • Be accountable for the tracking of developed and potential opportunities within our sales tracking interface (SalesForce).

COMPETENCY REQUIREMENTS

  • Change Orientation
  • Communicates Effectively
  • Continuous Learning
  • Customer Focus
  • Time Management and Organizational Skills
  • Holds Self and Others Accountable
  • Problem Solving and Innovation
  • Teamwork and Collaboration
  • Values and Respects Others

EDUCATION REQUIREMENTS

  • Graduate of mechanical engineering or technology program would be an asset;
  • Years of experience as a qualified tradesperson in the construction mechanical and/or HVAC industry may substitute for education requirements.

WORK EXPERIENCE REQUIREMENTS

  • HVAC background would be considered an asset;
  • Previous sales and customer service experience would be considered an asset;
  • Estimating experience would be considered an asset;
  • Previous experience within the service business would be considered an asset;
  • Related work experience in commercial building systems;

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

  • Knowledge of mechanical HVAC, controls, piping and related equipment;
  • Motivated and able to work with deadlines;
  • Organization and time management;
  • Strong written and verbal communications skills are required;
  • Proficient in MS Office (Word, Excel, Project);