ABOUT THIS CAREER OPPORTUNITY

The Security Guard is responsible for providing a friendly and safe environment for all patients, staff, volunteers, and visitors and typically reports directly to the Security Manager.

  • Responsible for ensuring safety and security of the facility and all those who enter the facility
  • Provide a friendly and safe environment for all staff, volunteers, patients, and visitors
  • Respond as required to all security, safety, and/or emergency situations
  • Operate the Security Office’s CCTV, access control, and panic device systems in the absence of the Security Manager
  • Respond to all access requests in accordance with established protocols
  • Conduct facility patrols and take necessary action based on observation including checking in with employees who work alone after hours
  • Perform "Patient Watches"
  • Monitor parking areas
  • Investigate security and safety related events as required
  • Complete forms, logs, notebooks, work orders, and incident reports as required
  • Act as a member of the internal fire response team and crisis team
  • Adhere to all corporate and departmental policies, procedures, and directives
  • Identify areas requiring updates and/or possible areas of improvement relating to policies, procedures, and directives

EDUCATION & SKILLED REQUIREMENTS

  • Two-year community college Law & Security or Police Foundations diploma is preferred
  • Valid Ontario Private Security & Investigative Services, Security Guard License is required
  • At least 6 months of security experience
  • 3+ years of related experience in a health care environment is considered a strong asset
  • Must be able to work 11.25-hour shifts on a rotating schedule
  • Availability to work nights is an asset
  • Excellent interpersonal and communication skills
  • Excellent problem solving skills and ability to proactively achieve resolutions both through direction and negotiation
  • Excellent judgment and ability to demonstrate tact and diplomacy in emergency situations
  • Conflict Resolution skills
  • First Aid and CPR level "C"
  • Maintains a professional demeanour at all times with fellow employees, vendors, sub-contractors, and clients
  • Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
  • Portrays a positive image and motivates colleagues at all times to ensure continued success
  • Embraces change and always willing to adopt new practices
  • Holds self and others accountable
  • Ability to approach problems logically, under pressure and seek innovative solutions
  • Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities
  • Understands the needs and perspectives of both internal and external customers
  • Promotes teamwork and collaboration
  • Values and respects others, encourages and supports diversity
  • Ability to work independently with limited supervision
  • Availably to be on-call and cover various shifts as needed

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.