ABOUT THIS CAREER OPPORTUNITY
Black & McDonald’s Corporate Services Group is growing! If you are an analytical and collaborative professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Senior Systems Operations Analyst is located in Markham, ON and typically reports directly to the Team Lead, Infrastructure.
The Senior Systems Operations Analyst will provide technical support and technical subject matter expertise in the configuration, enhancement, monitoring, maintenance, optimization, and support of all aspects of Black & McDonald’s IT systems operations. The Senior Systems Operations Analyst will work in coordination with various operational support team members to ensure the stable operation of the organization’s IT assets. The Senior Systems Operations Analyst will also participate in assigned project work providing their technical skills and subject matter expertise as required by the project team. The Senior Systems Operations Analyst will collaborate with a wide range of junior to advanced technical specialists, project managers, as well as external vendors and IT service providers when required, in order to ensure successful results.
The Senior Systems Operations Analyst will be responsible for the following duties and responsibilities:
o Unified communications technology such as SKYPE for Business(preferred) and Office 365 implementations
o Microsoft Exchange 2010 or greater
o Storage area network (SAN) hardware & software (NetApp)
o High end Blade Chassis and servers (HP, IBM & Dell)
o Fiber Switches (including zoning configuration)
o Blackberry Enterprise Server (BES), BES 10
o vSphere v6.x farm
o Citrix 6.5 & 7.x farm
o Symantec Client Management Suite (Altiris)
o Monitor and test systems performance and provide performance statistics and reports (using monitoring software); Solarwinds
o Administration and maintenance of end user accounts, permissions and access rights and regularly auditing of use access and network access controls
o Monitoring of server, storage performance
o Practice server, storage asset management, including maintenance of component inventory and related documentation and technical specifications information
o Recommend, schedule and perform systems improvements, upgrades and repairs
o Actively contribute with other operational support team members, project team members, management, external vendors and IT service providers in order to successfully execute support and project related work assigned to the Systems Operations team
WORK EXPERIENCE REQUIREMENTS
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
We welcome and encourage applications from persons with disabilities.
Accommodations are available upon request.If you are an existing Black & McDonald employee, please notify your supervisor
of your interest and intent to apply before applying.