ABOUT THIS CAREER OPPORTUNITY

Black & McDonald’s Kansas City team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

The Dispatcher is located in Kansas City, and typically reports directly to the Department Manager. Duties and responsibilities include but are not limited to:

  • Work directly with the call centers, customers, and citizens for light out calls
  • Create work orders
  • Communicate with field personnel regarding repairs
  • Ensure the dispatch performance criteria of the contracts are met
  • High customer service level required

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

  • Hours for the shift are every Saturday 7:00am to 7:00pm and every Sunday 7:00am to 5:00pm.
  • Communicate clearly both verbally and in writing with all levels in the organization and with outside clients.
  • Must be a self-starter, able to work alone, with others and to handle multiple tasks.
  • Must be able to keep self on track while working alone
  • Experience with MS Office and Excel

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.