Black & McDonald is an integrated, multi‑trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With nearly 100 years of diverse market experience, we are a forward‑thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.
ABOUT THIS CAREER OPPORTUNITY
Our Internship Program is centrally supported, fully leveraged paid summer employment offering you the chance to bridge theory to practice in a supportive and dynamic environment. Our goal is to provide you with 4 months of engaging, meaningful, and impactful experience that will launch your career in the right direction.
A few things to look forward to – a structured work plan to guide your learning; a dedicated mentor to offer regular coaching and feedback; online training through Harvard Business School; collaboration with a vast network of Interns across North America; opportunity to contribute to the growth and success of our diverse team of over 6000 employees across a network of over 25 offices and countless job sites.
ROLES & RESPONSIBILITIES
- Technical Support: Assist in diagnosing and resolving technical issues related to hardware, software, and network systems
- User Assistance: Provide support to end users via phone, email, or in person, ensuring timely resolution of IT related problems
- System Maintenance: Help maintain and update IT systems, including installing software updates and patches
- Documentation: Document IT processes, procedures, and solutions to common issues
- Training: Assist in training end-users on new technologies and IT best practices
- Inventory Management: Help manage IT inventory, including tracking hardware and software assets
- Collaboration: work closely with the IT team to support ongoing projects and initiatives
REQUIREMENTS
- Education: Currently enrolled in a degree program in Computer Science, Information Technology, or a related field
- Technical Skills: Basic Knowledge of operating systems (Windows, macOS), Microsoft Office Suite, and common IT tools
- Communication Skills: Strong verbal and written communication skills
- Problem-Solving: Ability to trouble shoot and resolve technical issues efficiently
- Team Player: Willingness to collaborate with team members and contribute to a positive work environment
This role is a great opportunity to gain hands-on experience in IT support and develop valuable skills for a future career in information technology.
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.