ABOUT THIS INTERNSHIP OPPORTUNITY
At Black & McDonald, you’re not just an Intern, you’re part of the family. Our Internship Program is centrally supported, fully leveraged paid summer employment offering you the chance to bridge theory to practice in a supportive and dynamic environment. Our goal is to provide you with 4 months of engaging, meaningful, and impactful experience that will launch your career in the right direction.
A few things to look forward to – a structured work plan to guide your learning; a dedicated mentor to offer regular coaching and feedback; online training through Harvard Business School; collaboration with a vast network of Interns across North America; opportunity to contribute to the growth and success of our diverse team of over 6000 employees across a network of over 25 offices and countless jobsites.
As an intern, some of your roles and responsibilities may include:
- Participate in the development and maintenance of technical standards and procedures to the set-up and use of the image software
- Test and apply all proposed images destined for use on equipment deployed using industry standard methods
- Analyze image/application functionality and determines if new/upgrade version of image/application operates as per specifications; look for solutions when conflicts occur
- Collaborate with various vendors technical support specialists to resolve complex application, operating system, hardware and security related issues
- Take corrective action to improve image performance based on recurring problems or issues
- Respond to requests for technical assistance with all branches of IT (Systems, Application, Networking)
- Work with IT Management to ensure license compliance
- Research and learn technical details of all new hardware and imparting knowledge to other IT Staff
- Evaluate current hardware and advise of future hardware upgrades to accommodate business needs to maintain productivity
- Assist with application support specialist with lab imaging by imparting knowledge of image deployment systems and software
- Configure and develop custom components with technology partners (analysts, developers, designers etc.) to meet requirements and goals
- Share technical expertise during incident management life cycle (analyses reports and outages, perform impact assessments, facilitate stakeholder communication)
- Act as the escalated technical resources for the organization
- Act as a resource to the IT Infrastructure team to solve complex image/application issues
- Answer user questions on operation and functionality on companywide used construction applications
- Troubleshoot computer related problems, performing on-site analysis, diagnosis and repair computer hardware, mobile devices, laptops, printers, monitors, headsets, and displays
- Enforce and oversee application and window patches
- Produce software packages through the use of management systems for deployment
- Enforce and oversee deployment of application and OS patches, BIOS updates, and accounts on a periodic basis
- Rigorously build and test applications software packages through the use of management systems
- Determine available equipment inventory and recommends appropriate device based on need
- Arrang for defective part(s) under warranty to be sent back to vendor
- Updating the Asset Tracking System to reflect disposed of equipment
- Respond to work order request and coordinate shipment of special requested equipment to multiple regions
- Maintaining inventory of all equipment, software and software licenses
- Any additional opportunities to solidify the learning experience
This is not a conclusive list and is subject to change depending on department requirements
REQUIREMENTS
- A great attitude and enthusiasm for learning
- Available from May to August, 2025
- Mobility within the GTA is considered an asset
- Completed or pursuing a degree or diploma in a related field.
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.