Black & McDonald’s Marketing & Communications team is growing! The Administrator will play a key role within the Marketing & Communications department by providing ongoing administrative support to the team and managing/coordinating the department’s national and regional initiatives.

The position is located in Markham, ON and the successful candidate will report to the Director of Marketing & Communications.

Duties and responsibilities include but are not limited to the following:

  • Assist the Director in coordinating the work of the department including project tracking, bi-weekly and quarterly reporting, updating and tracking department project lists, coordinating meetings, communications and other administrative tasks
  • Organize the logistics and bookings for both national and regional trade shows and events
  • Research and write content in collaboration with other team members to use across multiple communication vehicles
  • Coordinate with external vendors including printers, trade show and conference organizers and website hosting providers
  • Manage the National Project Profile Database (NPPD) on SharePoint (e.g., updates, proofreading and formatting) and provide support to “Super Users”
  • Monitor and coordinate public inquiries, complaints and compliments received via social media channels and the website.
  • Support the team with social media analytics reporting and content posting.
  • Manage the corporate branded e-store for promotional items including inventory monitoring, item selection and quality control.
  • Develop various presentation materials, sourcing information from multiple sources.
  • Project management, content sourcing/development and writing for communication tools such as company brochures, flyers, posters, banners, social media etc.


  • Change Orientation
  • Communicates Effectively
  • Continuous Learning
  • Customer Focus
  • Holds Self and Others Accountable
  • Problem Solving and Innovation
  • Teamwork and Collaboration
  • Values and Respects Others


  • Completed a degree or diploma in Office Administration and/or Marketing from an accredited program


  • 2 years of administrative work experience within the marketing and communications field in a corporate setting
  • Experience coordinating trade shows and events is an asset


  • Excellent writing skills
  • Excellent project management skills and ability to work in a fast-paced, deadline driven environment
  • Must be detail-oriented and client focused