ABOUT THIS CAREER OPPORTUNITY
The Security Guard is responsible for providing a friendly and safe environment for all patients, staff, volunteers, and visitors and typically reports directly to the Security Manager. Hours for this role are Tuesday – Thursday 1700 – 2100 and Saturday 0900 – 1300. Duties and Responsibilities:
- Responsible for ensuring safety and security of the facility and all those who enter the facility
- Provide a friendly and safe environment for all staff, volunteers, patients, and visitors
- Respond as required to all security, safety, and/or emergency situations
- Operate the Security Office’s CCTV, access control, and panic device systems in the absence of the Security
Manager - Respond to all access requests in accordance with established protocols
- Conduct facility patrols and take necessary action based on observation including checking in with employees
who work alone after hours - Perform "Patient Watches"
- Monitor parking areas
- Investigate security and safety related events as required
- Complete forms, logs, notebooks, work orders, and incident reports as required
- Act as a member of the internal fire response team and crisis team
- Adhere to all corporate and departmental policies, procedures, and directives
- Identify areas requiring updates and/or possible areas of improvement relating to policies, procedures, and
directives
EDUCATION & SKILLED REQUIREMENTS
Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our client’s mandates, the successful candidate will be required to validate full vaccination prior to hire.
- Two-year community college Law & Security or Police Foundations diploma is preferred
- Valid Ontario Private Security & Investigative Services, Security Guard License is required
- At least 6 months of security experience
- 3+ years of related experience in a health care environment is considered a strong asset
- Must be able to work 11.25-hour shifts on a rotating schedule
- Availability to work nights is an asset
- Excellent interpersonal and communication skills
- Excellent problem solving skills and ability to proactively achieve resolutions both through direction and
negotiation - Excellent judgment and ability to demonstrate tact and diplomacy in emergency situations
- Conflict Resolution skills
- First Aid and CPR level "C"
- Maintains a professional demeanour at all times with fellow employees, vendors, sub-contractors, and clients
- Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
- Portrays a positive image and motivates colleagues at all times to ensure continued success
- Embraces change and always willing to adopt new practices
- Holds self and others accountable
- Ability to approach problems logically, under pressure and seek innovative solutions
- Communicates effectively (verbally and written) at all levels within an organization and with external parties
including enforcing authorities - Understands the needs and perspectives of both internal and external customers
- Promotes teamwork and collaboration
- Values and respects others, encourages and supports diversity
- Ability to work independently with limited supervision
- Availably to be on-call and cover various shifts as needed
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.